The FISH! Philosophy is a set of simple, practical tools to help you create the work culture you’ve been looking for. It’s a way to build stronger relationships that equip you to face your challenges more effectively. The FISH! Philosophy fulfills the most basic needs of human beings who, in turn, fulfill the needs of the organization—more connected teams, better communication, extraordinary service and higher retention.
The Four Practices of The FISH! Philosophy
Be emotionally present for people. It’s a powerful message of respect that improves communication and strengthens relationships.
Tap into your natural way of being creative, enthusiastic and having fun. Play is the spirit that drives the curious mind, as in “Let’s play with that idea!” You can bring this mindset to everything you do.
Make Their Day
Find simple ways to serve or delight people in a meaningful, memorable way. It’s about contributing to someone else’s life—not because you want something, but because that’s the person you want to be.
Choose Your Attitude
Take responsibility for how you respond to what life throws at you. Your choice affects others. Ask yourself: “Is my attitude helping my team or my customers? Is it helping me to be the person I want to be?
The Impact of The FISH! Philosophy
The FISH! Philosophy empowers employees to be more effective in any job. When a team lives the philosophy, they improve their culture and create better results. Organizations worldwide use the FISH! Philosophy to improve teamwork, customer service, employee engagement, retention, recognition and leadership.